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Lockup · Unlock · Patrol
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Open Incidents
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Recent Service Reports
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Recent Incidents
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Upcoming Scheduled Services
| Date / Time | Service | Site | Guard | Status |
|---|---|---|---|---|
| Today 22:00 | 🔒 Lockup | Walsworth Business Centre | Jake Turner | Scheduled |
| Tomorrow 06:00 | 🔓 Unlock | Walsworth Business Centre | Ade Williams | Scheduled |
| 12 May 03:00 | 👁 Patrol | Walsworth Business Centre | Premchand A. | Scheduled |
| 12 May 22:00 | 🔒 Lockup | Walsworth Business Centre | Jake Turner | Scheduled |
My Sites
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Service Reports
All lockup, unlock and patrol reports for your sites
All Reports
| Date/Time | Type | Site | Guard | Time on Site | Outcome | Photos | Report |
|---|---|---|---|---|---|---|---|
| 9 May · 22:41 | 🔒 Lockup | Walsworth Business Centre | Jake Turner | 27 min | All Clear | 6 | |
| 9 May · 06:15 | 🔓 Unlock | Walsworth Business Centre | Ade Williams | 12 min | All Clear | 4 | |
| 8 May · 03:15 | 👁 Patrol | Walsworth Business Centre | Premchand A. | 18 min | All Clear | 5 | |
| 7 May · 22:38 | 🔒 Lockup | Walsworth Business Centre | Jake Turner | 34 min | Issues Found | 8 | |
| 7 May · 06:10 | 🔓 Unlock | Walsworth Business Centre | Ade Williams | 11 min | All Clear | 3 | |
| 6 May · 22:45 | 🔒 Lockup | Cole & Partners Storage | Priya Patel | 22 min | All Clear | 5 |
Alarm Reports
All alarm activations and responses at your sites
Alarm History
🔴 Intruder Confirmed1 May 2026 · 02:15
Walsworth Business Centre · Zone 3 External
Graded police response requested and attended. No entry gained. Back door was secure — possible environmental trigger. Guard on site 22 minutes. Full report available.
✓ Resolved
Police Ref: HRT-228891 · Ref: AL-2025-0847
⚠ Fail to Set22 Apr 2026 · 23:45
Walsworth Business Centre · Zone 1 Internal
Alarm failed to arm at scheduled closing time. Officer attended and identified back door sensor fault. Engineer notified and attended following morning. Sensor replaced.
✓ Resolved
Ref: AL-2025-0821
0
Active alarms right now · All sites secure
Watch Mode
Photos and footage uploaded by guards during patrols
Recent Uploads — Walsworth Business Centre
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Front entrance secured
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Reception area clear
🔑
Key secured & logged
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Side gate padlocked
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Light left on — Office 3
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Car park clear
Invoices
Billing history and outstanding payments
Outstanding — Payment Due 30 May 2026
INV-2026-0044
May 2026 · Mobile Patrol + Lockup/Unlock · Walsworth Business Centre
£1,240.00
Due 30 May 2026
Payment History
INV-2026-0031
Apr 2026 · Mobile Patrol + Lockup/Unlock
£1,240.00
Paid 28 Apr 2026
INV-2026-0019
Mar 2026 · Mobile Patrol + Lockup/Unlock + 2 Alarm Response
£1,540.00
Paid 30 Mar 2026
INV-2026-0008
Feb 2026 · Mobile Patrol + Lockup/Unlock
£1,240.00
Paid 28 Feb 2026
Contract & Documents
Your service agreement and compliance documents
Contract Summary
Client
Cole & Partners Ltd
Contract ID
CP-001-2025
Start Date
1 Apr 2025
Renewal Date
31 Mar 2026
Service Type
Mobile Patrol + Lockup/Unlock
Monthly Value
£1,240.00 + VAT
Account Manager
Sarah Mitchell
Emergency Contact
01462 000000
✅ Contract active · Auto-renews 31 Mar 2026
Documents
Service Contract
Service Level Agreement
Insurance Certificate
GDPR Data Processing Agreement
SIA Compliance Certificate
Site Notices
Updates and changes to your sites — pushed to guards in real time
Active Notices
1 Active
🔴 Urgent · Site Instruction Change
Posted 8 May 2026
NEW: Side gate padlock code changed
The padlock on the east side gate has been replaced. New code: 4821 (replace old code 1234). Guards should use new code effective immediately. Old padlock is disposed of.
✓ Acknowledged by control
Guards updated 8 May 2026 · 15:22
ℹ Info · Schedule Change
Posted 1 May 2026
Bank Holiday — No unlock required 26 May
Office closed Monday 26 May 2026 (Spring Bank Holiday). No unlock service required. Lockup on Friday 23 May as normal. Please confirm receipt.
✓ Acknowledged · Rota updated
Past Notices
New keyholder added — Richard Barnes
CCTV maintenance — Camera 3 offline 3-4 Mar
Complaints & Feedback
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How satisfied are you with our service this month?
Complaint Log
REF-2026-003
Resolved
Raised 15 Apr 2026
Guard arrived 18 minutes late for unlock
Officer scheduled for 06:00 unlock arrived at 06:18 without notification. Staff waiting outside in cold weather.
Response · 16 Apr 2026
We sincerely apologise for the delay. The officer experienced a vehicle issue. We have reviewed our contingency procedures and added an additional standby officer to the morning rota. This will not happen again. A credit of £50 has been applied to your next invoice.